a) A set of communication techniques almost anyone can learn.
b) Only worth learning if you're very shy.
c) Not worth bothering with if you're a man.
d) Impossible to maintain in the long term.

a) Are afraid to express their opinions.
b) Express their opinions loudly and aggressively.
c) Don't have opinions
d) Express their opinions calmly.

a) Be rude.
b) Be said behind someone's back.
c) Be constructive.
d) Be an attack on a person's personality.

a) Firmly and clearly.
b) With tears in their eyes.
c) Apologetically.
d) Angrily.

a) Addressing discrimination.
b) Imposing your views on others.
c) Devaluing the rights of others.
d) Being subtly discriminatory.

a) Acts assertively.
b) Speaks and/or signs assertively.
c) Develops quality relationships.
d) All of the above.

a) I feel angry when you appear to ignore me.
b) You make me angry when you ignore me.
c) I can't help being angry when you ignore me.
d) It's your fault I'm angry because you ignored me.

a) An enormous ego.
b) Healthy self esteem.
c) An inferiority complex.
d) No feelings, just a rational mind.

a) Unmoved.
b) Devastated
c) Mostly curious.
d) Self-defensive

a) Listening, questioning and positively managing one's own responses.
b) Dressing smartly and having a nice car.
c) Having a well paid job and lots of friends.
c) Being spiritual and meditating.